Privacy Policy
Your Privacy Matters
Abigail Finance Limited is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or services.
Data Controller
Company: Abigail Finance Limited
Address: 6th Floor, 9 Appold Street, London, EC2A 2AP
Email: info@abigailfinance.co.uk
Phone: 0191 625 0005
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Business details and professional information
- • Financial information relevant to loan applications
- • Property details and project information
- • Communications and correspondence
Website Analytics & Marketing Data
We use Google Analytics and other marketing tools to understand how visitors use our website:
- • IP address (anonymised)
- • Browser type and version
- • Pages visited and time spent on site
- • Referring websites and search terms
- • Device information (mobile, desktop, etc.)
- • Geographic location (country/region level)
Cookie Notice: We use cookies and similar technologies for analytics and marketing purposes. You can control these through your browser settings or our cookie preferences.
How We Use Your Information
Service Provision
- • Processing loan applications
- • Conducting affordability assessments
- • Managing ongoing customer relationships
- • Providing customer support
Analytics & Marketing
- • Improving website performance
- • Understanding user behaviour
- • Targeted marketing campaigns
- • Business development insights
Legal Compliance
- • Anti-money laundering checks
- • Regulatory reporting requirements
- • Fraud prevention
- • Legal proceedings if necessary
Communication
- • Responding to enquiries
- • Marketing communications (with consent)
- • Service updates and notifications
- • Industry insights and updates
Legal Basis for Processing
Contract: Processing necessary for performing our services and fulfilling contractual obligations.
Legitimate Interest: Analytics, fraud prevention, and business development activities.
Consent: Marketing communications and non-essential cookies (you can withdraw consent at any time).
Legal Obligation: Compliance with financial services regulations, anti-money laundering, and other legal requirements.
Who We Share Your Data With
We may share your personal data with:
- • Service Providers: Google Analytics, marketing platforms, IT support, and professional advisors
- • Financial Partners: Lenders and funding partners for loan processing
- • Regulatory Bodies: Financial Conduct Authority (FCA) and other regulatory authorities as required
- • Legal Authorities: When required by law or to protect our legitimate interests
All third parties are required to maintain appropriate security measures and use your data only for specified purposes.
Your Rights
Access & Portability
Request a copy of your personal data and transfer it to another service provider
Rectification
Correct any inaccurate or incomplete personal data
Erasure
Request deletion of your personal data (subject to legal obligations)
Objection & Restriction
Object to processing or request we restrict how we use your data
Data Security & Retention
Security Measures
We implement appropriate technical and organisational measures including encryption, access controls, and regular security assessments to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Financial records are typically retained for 6 years after the end of our business relationship, while marketing data may be retained until you opt out.
Contact Us
Data Protection Enquiries
For any questions about this privacy policy or to exercise your rights, contact us at:
Email: info@abigailfinance.co.uk
Phone: 0191 625 0005
Post: Data Protection Officer, Abigail Finance Limited, 6th Floor, 9 Appold Street, London, EC2A 2AP
If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk